Effective Date: 18-02-2025

This Privacy Policy outlines how Spiceeleaf Organic Foods Private Limited (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data through our website https://heypickles.shop/ (the “Platform”).

1. Data Collection

We collect personal data when you interact with our Platform, including your name, date of birth, address, phone number, email address, and identity verification details. We may also collect sensitive personal data, such as payment information, with your consent.

2. Data Usage

We use your personal data to:

• Provide the services you request

• Support order processing and fulfillment

• Improve your customer experience

• Detect and prevent fraud

• Conduct marketing activities (with an opt-out option)

3. Data Sharing

We do not sell or rent your personal data. However, we may share it with:

• Service providers for order fulfillment and delivery

• Legal authorities if required by law

4. Security Precautions

We implement reasonable security measures to protect your personal data. However, internet-based data transmission is not entirely secure, and users acknowledge the associated risks.

5. Data Retention & Deletion

We retain personal data only as long as necessary. Users may request data deletion by contacting us at hello@heypickles.shop. Certain data may be retained for fraud prevention or legal compliance.

6. Your Rights

Users may access, correct, or update their personal data via the Platform.

7. Consent

By using our Platform, you agree to this Privacy Policy. Consent may be withdrawn by contacting hello@heypickles.shop with “Withdrawal of Consent” as the subject.

8. Changes to This Privacy Policy

We may update this policy from time to time and notify users as required by law.